Wake up Fitbit management !!!!!!!

[Olley777]

When will you accept responsibility for the sub standard, not fit for purpose, nightmare of an ionic and rectify faults or replace the said unit ????

I have had no joy from your so called customer care, so stuck with a glorified watch !!!!! 

So very disappointed with you as a company, I have been a longtime, loyal customer and have been treated awfully.

sort yourselves out and properly test products before releasing them to the public. 

Unless you take action and make me happy I will never buy or recommend Fitbit again !! 

[Olley777]

Today the ‘iconic ionic’ continues to add to its list of ongoing faults !?!? it decided to turn itself off randomly and not record anything ? Had to do a complete reset to get it to comeback to life !!! 

What a pile of poop !!! 

[JessicasSwimMom]

I am also so done with my piece of junk Ionic. I am sick and tired of it never syncing and constantly having to go through a million steps to get the stupid thing to sync. I have done everything from factory reset, uninstalling, reinstalling. I am doing this every day, sometimes as much as three to four times a day to get the stupid thing to sync. After spending $300.00 on a watch you would think that it would function properly and it would be able to sync to a phone. I just purchase an Apple 4 and I am hoping beyond hope that it works well and will do as promised. Bye, Bye Ionic Fitbit junk!!!

[Olley777]

I don’t get notifications, no auto exercise start, no message alerts, auto sync randomly,  shut down today for no reason as well, An absolutely awful product.