Watch will only show fitbit logo

[Aranchapiepie]

So I have downloaded fit it app and the ionic seems to be synced onto my phone.

The watch has not done anyhing other than provide the 4 digit start up pin.

It' so frustrating have turned phone on and off, held buttons left and lower right etc.

Any ideas ?

[kawaiiko]

I suggest reaching out to fitbit support so they can help you further.

https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

It seems it may be a hardware related issue.  And there doesn’t seem to be a way to do a hard reboot 

[DramaQueenDiva]

Contact Support, that is not the way your watch should behave.

[Aranchapiepie · Accepted solution]

Thanks for your idea but I cured it ! I took it back and got a full refund !!