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Watch will only show fitbit logo

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‎01-30-2018 03:58

‎01-30-2018 03:58

So I have downloaded fit it app and the ionic seems to be synced onto my phone.

The watch has not done anyhing other than provide the 4 digit start up pin.

It' so frustrating have turned phone on and off, held buttons left and lower right etc.

Any ideas ?

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Accepted Solutions

‎02-07-2018 01:55

In response to kawaiiko

‎02-07-2018 01:55

Thanks for your idea but I cured it ! I took it back and got a full refund !!

View best answer in original post

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3 REPLIES 3

‎01-30-2018 12:40

‎01-30-2018 12:40

I suggest reaching out to fitbit support so they can help you further.

https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

 

It seems it may be a hardware related issue.  And there doesn’t seem to be a way to do a hard reboot 

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‎01-30-2018 18:59

In response to kawaiiko

‎01-30-2018 18:59

Contact Support, that is not the way your watch should behave.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer
0 Votes

‎02-07-2018 01:55

In response to kawaiiko

‎02-07-2018 01:55

Thanks for your idea but I cured it ! I took it back and got a full refund !!

Best Answer
0 Votes