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When firmware updates do not install extra apps

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‎10-10-2019 22:12

‎10-10-2019 22:12

Every time the firmware is updated on my Ionic extra apps appear. Sometimes it’s new apps, mostly it’s apps I’ve uninstalled such as Tips, Relax, Coach and a couple I downloaded from Fitbit Labs.

 

The device should remember which apps I have uninstalled and NOT reinstall them.

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‎10-12-2019 16:07 - last edited on ‎01-15-2025 09:30 by Fitbit Moderator

‎10-12-2019 16:07 - last edited on ‎01-15-2025 09:30 by Fitbit Moderator

@EvilMonkeyInc Welcome to the Community! Sorry for the delayed reply. 

I appreciate your feedback regarding the apps that are installed on your Fitbit Ionic once you update its firmware version. The best place to make your voice heard is our Feature Suggestion board, those are reviewed by our team and the status will change based in Fitbit's plans. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎10-13-2019 17:13

In response to SilviaFitbit

‎10-13-2019 17:13

I thought I did post this on the suggestion board. When I follow your link, then follow the steps to make a suggestion I get exactly the same thing as I did in my original post. I’ve re-posted there anyway, so if it is in the wrong place it’s due to poor UI on Fitbit’s part. I’m not getting any other options on my mobile device.

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