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Ionic is switching between apps by itself and vibrating randomly

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‎10-09-2019 21:32 - last edited on ‎10-10-2019 12:23 by Fitbit Moderator

‎10-09-2019 21:32 - last edited on ‎10-10-2019 12:23 by Fitbit Moderator

Ionic just started changing between apps by itself and won't stop changing and vibrating each time

 

Moderator edit: Updated subject for clarity 

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5 REPLIES 5

‎10-10-2019 12:29

‎10-10-2019 12:29

@DenMats Welcome to the Community. Thanks for the details mentioned. 

 

I would like you to try restarting it and then check if it works as expected. Your Fitbit Ionic could vibrate for a couple of things, including setting an alarm, hitting your step goal or your hourly activity goal. 

 

Please reply to the following questions to gather more information about it: 

- Is the display turning on when it vibrates?

- What are you doing when it changes between apps? 

 

Keep me posted! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎10-11-2019 20:50

In response to SilviaFitbit

‎10-11-2019 20:50

Nothing just wearing it and if freaks out

Dennis Matsuoka
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‎10-12-2019 13:45

‎10-12-2019 13:45

Mine is doing the same thing. I have restarted it. That did not help. 

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‎10-13-2019 15:46 - last edited on ‎10-16-2019 14:06 by Fitbit Moderator

In response to lilbgma

‎10-13-2019 15:46 - last edited on ‎10-16-2019 14:06 by Fitbit Moderator

I let battery die out for few days then recharged it and it's working fine
again.
--
Dennis Matsuoka

 

Moderator edit: Removed personal information 

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‎10-13-2019 16:16

In response to DenMats

‎10-13-2019 16:16

I will try that. Thank you
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