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When will the Text Message issue be fixed with IOS 13?

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‎01-02-2020 08:09

‎01-02-2020 08:09

One of the reasons I love my Fitbit is that I can receive and view texts without having to have my phone right next to me. This has not been happening ever since I upgraded my phone to IOS 13. I understand that Fitbit knows of the issue but my questions is WHEN will this be fixed? It should not be that difficult of a fix for a company as large as yours. 

 

Please give a more definitive update on this versus "we're working on it" or I fear you'll lose many customers, me included. 

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‎01-03-2020 11:21 - last edited on ‎10-10-2025 07:24 by Fitbit Moderator

‎01-03-2020 11:21 - last edited on ‎10-10-2025 07:24 by Fitbit Moderator

@r3russek It's nice to see you on the Community. 

I appreciate the time you took to share your experience with Ionic and notifications. Your feedback is appreciated, we're always striving to improve our services offered. Please check the main thread here, as soon as there's new information, it will be posted there. 

Your understanding is appreciated. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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