Why can't the Fitbit Ionic sync with a cable?

[FedUpWithThis]

I've had a couple of Surges and am on my second shoddy Ionic now and I really have to wonder... Why can't I just plug the thing in with a cable and get it to sync or update? 

Syncing and updated can only be done with Bluetooth and WiFi connections, as far as I can tell, and that seems to be the problem. Sometimes it syncs, sometimes it doesn't. Sometimes a reset or factory reset does the trick, sometimes it doesn't. Why can't we just do it the old fashioned way and plug it into a computer? I don't have fun trying to sync it with an android phone, an apple ipad, and a PC, restarting each one and the fitbit, trying everything I can, just to have it eventually sync when the planets align the right way. 

Please fitbit, on future models, just admit that insisting on using Bluetooth creates more problems, and just let us plug the thing in! 

[SilviaFitbit]

Welcome to the Community @FedUpWithThis. Thanks for sharing your feedback regarding syncing Fitbit trackers. 

I appreciate the troubleshooting you've done with your Ionic and Surge. Your feedback and comments are appreciated, we're always striving to improve our services and provide you with the best customer service. Remember that we're always here to assist you and help you troubleshooting any issue you might be experiencing. 

The best place to make your voice heard is our Feature Suggestion board, those are reviewed by our team and the status changes based in Fitbit's plans. 

I'll be around if you need further assistance.