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Wont stop vibrating or restarting

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‎07-29-2019 05:28

‎07-29-2019 05:28

Since i got out the shower this morning i dried my ionic as usual, however now it keeps restarting. After it reboots it is constantly vibrating. The screen then comes on and stops vibrating but the screen is very dull. I cant see any of daily stats and seems the screen is frozen . It stays on for a while and then does the same thing. Any advice will be greatly received. Thanks

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6 REPLIES 6

‎07-29-2019 15:06

‎07-29-2019 15:06

Mine is doing the exact same thing. Following for help!

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‎07-29-2019 15:15

‎07-29-2019 15:15

Did this start happening after an update? 

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‎07-29-2019 22:28

In response to GHill

‎07-29-2019 22:28

No update, just randomly, its my 2nd ionic as my 1st one the screen went on it. Nothing different to any other day just now playing up.

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‎07-29-2019 22:31

In response to SG85

‎07-29-2019 22:31

I have emailed them so awaiting reply, and will keep you posted. From what i gather others with the same issue and its not beem fixed they get replacement but fingers crossed its not the case 

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‎07-30-2019 06:24 - edited ‎07-30-2019 06:37

In response to GHill

‎07-30-2019 06:24 - edited ‎07-30-2019 06:37

It has been really difficult to see my screen. It vibrated, showed me the
Fitbit symbol and then vibrated all crazy. It shut off and then turned back
on. It was still difficult to see the screen and it just started vibrating
nonstop. I can't get it to power on at this point.


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‎07-30-2019 06:35

In response to SG85

‎07-30-2019 06:35

I charged mine up and hoped it would help, however i had a fullycharged
ionic that vibrated all night to the point i had 26k steps and a low
battery this morning. Still waiting for a reply from fitbit. It has died
now and thats how its staying until otherwise. Hope you find a solution
soon too.
Matt
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