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Won’t stop vibrating

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‎02-28-2019 05:55

‎02-28-2019 05:55

My ionic suddenly went to the Fitbit icon screen, lost all charge within 30 minutes from full charge and now will not stop constantly vibrating. Will not connect to app and won’t charge through charging cord. Constant flashing of ionic logo and constant annoying buzzing

Best Answer
4 REPLIES 4

‎03-01-2019 12:49

‎03-01-2019 12:49

Welcome to the Forums @Jesshall742! Nice to see you around. Smiley Happy

 

Thanks for all the details on your post, it doesn't sound good. Definitely is not a normal behavior, I'd suggest to perform a restart on your Fitbit Ionic following these steps: How do I restart my Fitbit device?

 

But if this doesn't help, I think that the best it'd be to check with our support team what is the next step. I can definitely give you a hand with that.

 

Please keep me posted. 

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Best Answer

‎03-01-2019 14:34

In response to YojanaFitbit

‎03-01-2019 14:34

I think it's time to contact Support if you haven't done so already.  The same thing happened when my Flex 1 died.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer

‎03-01-2019 15:11

In response to YojanaFitbit

‎03-01-2019 15:11

I performed multiple restarts and now the Fitbit will not charge at all and
I now have no way of using the Fitbit at all
Best Answer
0 Votes

‎05-08-2020 03:21

In response to YojanaFitbit

‎05-08-2020 03:21

Please help me with this issue

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0 Votes