help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Yellow Layer Surrounding Sensor

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-30-2018 18:27

‎04-30-2018 18:27

So I make it a point to clean my Ionic around the sensor after a workout. I don't want the sweat to just sit there. But after a while, I've noticed a very light layer of yellow surrounding the sensor. I tried to clean it off with water, but it seems stuck there permanently. Has anyone experienced this and know how to get rid of this?

Best Answer
0 Votes
1 REPLY 1

‎05-07-2018 15:30

‎05-07-2018 15:30

@Abkang Welcome to the Fitbit Community! Thanks for sharing the situation you are experiencing with that yellow layer surrounding the sensor on your Ionic. 

 

That is strange. I have not experience that with my Fitbit devices. However, I think you could use a toothpick to get that out?

 

Also, check the Wear and Care Guide for more cleaning tips.

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer
0 Votes