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black lines vertically on the screen

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‎07-09-2018 20:53

‎07-09-2018 20:53

I bought Ionic swatch on 9 Feb 2018 from Berlin and live in Greece. Last day my screen has low quality of colours (lesss pixels) and black vertical lines. Although, I have already restarted my swatch many times, the problem exist. Please how can I replace it. The swatch has almost 5 months life.

 

20180627_174436.jpg

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‎07-10-2018 06:53

‎07-10-2018 06:53

@Geomits You need to contact Support (link in my signature )

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-10-2018 11:27

In response to NellyG

‎07-10-2018 11:27

Thank you NellyG, I have already sent message to the Support.

I am waiting the answer and the next steps to fix or replace my swatch.

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