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can't sync

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‎11-26-2017 21:35 - last edited on ‎11-27-2017 13:25 by Moderator Alum

‎11-26-2017 21:35 - last edited on ‎11-27-2017 13:25 by Moderator Alum

So read this whole thread and alas, I have the production firmware but experience all of the various issues noted here by others. Any suggestions? Calling support is useless, doing a hard reset everytime seems ridiculous and wondering if I should have just stayed with my Charge HR instead of this tracker. I can't sync, says paired but not really connected, see weird numbers occasionally, etc. Any ideas?

 

Moderator edit: edited title for clarity

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‎11-27-2017 15:03

‎11-27-2017 15:03

@charlie1023, I don't know that a reset every time will solve the problem. Maybe it will, I don't have to do it with mine.  One of the things I have found most useful is to open the phones' Bluetooth settings, select the Fitbit device, tell it to Forget the Device, and then close the phone's settings. Re-open the Fitbit app and manually sync the tracker.

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