help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

dead ionic

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-09-2019 13:58

‎06-09-2019 13:58

Will not respond to anything i do. Tried all the methods and completely dead. Only had it under 2 years.

Best Answer
1 REPLY 1

‎06-09-2019 14:57

‎06-09-2019 14:57

I have the exact same problem! I am so disappointed with Fitbit. This will be the 5th one I have had. Started with the Charge, had to replace it three times. Upgraded to the Ionic, not even a year, it doesn’t work and I’m returning it for an exchange.

I have to send it back and wait. No Fitbit that I paid good money for.

I would rather have all the money and time I’ve spent back and bought an Apple Watch . At least then I could go to a local store to get it fixed, instead of sending across the country and waiting!

Don’t waste your money on these products.

Best Answer