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green screen with dots since update

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‎03-22-2018 19:18

‎03-22-2018 19:18

I did the update tday and now my screen is green with dots in a diamond shape. whats happened?

 

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3 REPLIES 3

‎03-23-2018 07:43

‎03-23-2018 07:43

Do a RESTART.

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‎04-20-2018 10:52

‎04-20-2018 10:52

Did you resolve this issue? How? Im currently having the same exact problem.

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‎04-22-2018 10:54 - last edited on ‎11-15-2025 10:06 by Fitbit Moderator

In response to JESSICAG2424

‎04-22-2018 10:54 - last edited on ‎11-15-2025 10:06 by Fitbit Moderator

@yafavritlady @JESSICAG2424 Welcome to the Fitbit family! Thanks for posting the situation you are currently experiencing with Ionic's display after the update.

Please try a restart just as @SunsetRunner kindly suggested. If this doesn't so the trick, please try installing a different clock face on Ionic. 

If every other clock face will show the same results, please reply with a picture of the Ionic's screen with the different clock faces showing the same green dots in a diamond shape (or anything it could be showing wrong). That way, I can help you out sending it to customer support for you to get further assistance.

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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