03-22-2018 19:18
03-22-2018 19:18
I did the update tday and now my screen is green with dots in a diamond shape. whats happened?
03-23-2018 07:43
03-23-2018 07:43
Do a RESTART.
04-20-2018 10:52
04-20-2018 10:52
Did you resolve this issue? How? Im currently having the same exact problem.
04-22-2018 10:54
04-22-2018 10:54
@yafavritlady @JESSICAG2424 Welcome to the Fitbit family! Thanks for posting the situation you are currently experiencing with Ionic's display after the update.
Please try a restart just as @SunsetRunner kindly suggested. If this doesn't so the trick, please try installing a different clock face on Ionic.
If every other clock face will show the same results, please reply with a picture of the Ionic's screen with the different clock faces showing the same green dots in a diamond shape (or anything it could be showing wrong). That way, I can help you out sending it to customer support for you to get further assistance.
Keep me posted!