iOS Notifications stop showing on Ionic randomly

[Terratusk]

My New Ionic seems to stop showing notifications after a short while, the only way I’ve found to resolve the problem is to switch the watch off and on again. 

I think its a connection issue between the phone and watch, as I can’t change watch faces when it’s happened.  

Is is anybody else having the issue and have Fitbit said anything?

Moderator edit: updated subject for clarity

[MarreFitbit]

Thanks for stopping by @Terratusk! Also, thanks for letting me know what you have to do in order to get notifications. 

Notifications skip or stop occasionally for several reasons that don't suggest a problem with your device or the Fitbit app. 

• Your phone was too far away. It must be within 30 feet of your Fitbit device to transmit the notification.
  For texts, you have the conversation open on your phone. Your Fitbit device shows new texts you haven't already read.
  You changed a related setting on your phone, such as turning on Do Not Disturb, Quiet hours, or Driving mode. 
• You're using another Bluetooth product. If you have Bluetooth products like speakers, headsets, or car stereos paired to your phone along with your Fitbit device, you may have trouble using more than one at the same time. For example, turning on your speaker might stop your phone from sending a notification or syncing. 
• The connection between your phone and Fitbit device is unstable. Bluetooth signals are susceptible to disconnecting or dropping occasionally. If you have an Android phone, check the following:
  • Make sure Enable Notification Widget is on. You can find this with the other notification settings in the Fitbit app.
  • Make sure Always Connected is on. This improves your Bluetooth connection but also drains your Fitbit device's battery more quickly. Turn it off and on as you prefer.
  • Make sure the Fitbit app is allowed to run in the background on your phone.
• The app that should send the notification can't do so. 
• Your device was syncing. Syncing can sometimes prevent or delay a notification. 
• You just updated the Fitbit app. Restart your phone and try setting up notifications again.
• Device lock is active on your Fitbit watch and you haven't recently entered your PIN. Tap your watch screen to see if the device lock prompt appears. If it does, enter your PIN.

f you've reviewed the list above and can't get notifications to work, force quit the Fitbit app and reopen it to sync your Fitbit device.

Notifications should work as expected after your device syncs. If they don't, continue with the next tasks:

1. Turn off Bluetooth on your phone.
2. Restart your Fitbit. 
3. Wait 10 seconds, and then turn it back on.
4. Open the Fitbit app to sync your Fitbit device.

If after doing these you're still having troubles, let's do the following:

1. From the Fitbit app dashboard, tap the Account icon >  your device image.
2. Tap Notifications.
3. Turn off all notifications
4. Restart your phone.
5. Open the Fitbit app and turn notifications back on.

If the issue persists, let's setup the nofitications again:

1. Tell your phone to "forget" your device, removing the connection between the phone and the Fitbit device. 
   • On your phone, go to Settings > Bluetooth and find your Fitbit device in the list.
   • Find an option to forget the device.
2. Open the Fitbit app and set up notifications again.

Give this a go and let me know the outcome!