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ionic - bluetooth headphones music issue

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‎07-02-2020 11:22

‎07-02-2020 11:22

Hi all,

 

Yesterday, I bought my wife a brand new rose gold ionic watch, and after a short moment of happiness the most important feature for her, music playback - doesn't work properly. 

 

I stored one mix- song - around 70MB file, paired BT headphones (the same ones which I used to connect with my phone without any issues), and after a short start of the music, 20 seconds or so, music stops. We tried to change a clockface, we enable the always-on option, we changed a wrist according to some suggestions of other fitbit members, but without success...

 

I saw some posts from 2018 about the same issue, but I was not able to see solution. 

Is there any fix for this problem or we should try some other brand?

 

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‎07-02-2020 12:46

‎07-02-2020 12:46

my watch did this same thing before it became non-responsive, if i were you i would return this watch.  This watch struggles to pair with many Bluetooth wireless headphones.

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