help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

ionic died

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-07-2018 02:31 - edited ‎07-07-2018 02:36

‎07-07-2018 02:31 - edited ‎07-07-2018 02:36

Hi everyone,

Went for a run this morning with ionic paired with JBL endurance sprint in-ear headphone.

GPS tracking on and nice music to accompany my run. Ionic Was 50% charged when i started my run. After 10K Ionic suddenly shut down. Hooked ionic up to the charger at home and the first message was 0% battery left. After a couple of minutes allready up to 7% so things were going in the right direction. So far nothing really strange.

 

After one our charging i tried to restart ionic but it doesn't respond. The screen is black en it just looks dead. Not a single button gives any response.

 

Anybody have a clue what the problem might be??

Thanx for the help.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎07-07-2018 07:43

In response to island-runner

‎07-07-2018 07:43

I'm a little confused!  Did the restart  solve your problem or not?

View best answer in original post

Best Answer
5 REPLIES 5

‎07-07-2018 07:24

‎07-07-2018 07:24

Hook it back to the charger and try a Restart and do it several times if necessary.

Best Answer

‎07-07-2018 07:40 - edited ‎07-07-2018 07:43

In response to SunsetRunner

‎07-07-2018 07:40 - edited ‎07-07-2018 07:43

Thanx for the tip. Tried a couple of Times to restart and finally the fitbit logo came up on the screen🙄🙄

 

Everything works fine! Ready for the Next run😉

 

Thanx!👍

Best Answer

‎07-07-2018 07:43

In response to island-runner

‎07-07-2018 07:43

I'm a little confused!  Did the restart  solve your problem or not?

Best Answer

‎07-07-2018 07:46

In response to SunsetRunner

‎07-07-2018 07:46

sorry, the restart worked fine. Had to try a couple of Times before ionic
responded to the restart, but when it did Everything was back to normal.
Best Answer
0 Votes

‎07-07-2018 08:08

In response to island-runner

‎07-07-2018 08:08

Very glad to hear that. Remember a restart can cure lots of ills.

Best Answer