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ionic not working

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‎05-16-2019 13:49

‎05-16-2019 13:49

I've had issues recently with my Ionic not swiping properly. Tried a factory reset but no improvement. I kept it in time mode but it jumps randomly to other apps. tried another factory reset and now its just died. Won't charge, no screen. nothing. less than 18 months old. extremely disappointed.

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‎05-17-2019 12:00

‎05-17-2019 12:00

Hi again! Welcome to our Fitbit Community @simonfrith I'm happy to give you a hand with your concern.

 

Thanks for troubleshooting this situation prior posting. I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? and take in consideration the steps that are specified there and let me know how it goes.  

 

Let me know if you have any additional questions. 

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