help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

ionic replacement - how long does it take ?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-13-2017 12:15

‎10-13-2017 12:15

So Fitbit asked me to return my faulty ionic device in exchange for a new replacement. Has anyone been though this process and if so, how long did it take to receive your replacement ionic ?

i returned my faulty device  on Monday and have not heard anything from Fitbit on receiving a new replacement ...

 

Best Answer
0 Votes
20 REPLIES 20

‎10-18-2017 07:34

In response to Haz11

‎10-18-2017 07:34

I think it depends on where you live and when they receive it. They may send it book rate, which may take more time, considering it is standard shipping.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer
0 Votes