03-11-2020 16:59
03-11-2020 16:59
please help I have tried everything. i did a factory reset from the setting on the watch and wont boot now, just flashes logo all day long
03-11-2020 20:50
03-11-2020 20:50
man that sucks they say its probably dead. only had it a few hours. bought used on ebay seem to work fine. did a factory reset and bricked it.
03-12-2020 07:48
03-12-2020 07:48
Anyone have a fix by chance
03-12-2020 08:25
03-12-2020 08:25
"the few hours it worked". Are you saying you have had it only one day?
03-12-2020 08:30
03-12-2020 08:30
Yes worked ok till I did the reset.
03-12-2020 08:41
03-12-2020 08:41
So you had it one day, but no warranty coverage? Not even from where you bought it?
Was it an unauthorized dealer?
03-12-2020 08:44
03-12-2020 08:44
I can probably do an eBay return
03-12-2020 09:27
03-12-2020 09:27
@DarinD when you purchase used from eBay or anywhere else, you have no way of knowing what problems it brings. It's not Fitbit's fault that a used device hasn't worked properly. If you are unhappy, get with eBay. They are actually pretty good about getting your money back from the seller. Blaming Fitbit for a situation with an eBay seller isn't going to make things better. Sorry this happened. Get with eBay.
03-12-2020 09:30
03-12-2020 09:30
It's the firmware update that bricked my Fitbit. If you search there are hundreds of other with this issue
03-12-2020 09:31
03-12-2020 09:31
Fitbit should make this right
03-12-2020 09:45
03-12-2020 09:45
You purchased it USED @DarinD and not new. Fitbit can't be responsible. You read their terms?
"Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product(s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "New Product Warranty Period")."
03-12-2020 09:55
03-12-2020 09:55
That should t matter when it's there firmware bug that bricked my unit. Look at the forums I'm not the only one there are many many others that had this issue