12-05-2017 17:13
12-05-2017 17:13
Hi guys wondering if anyone can help me, I have found the Ionic to be accurate when I'm wearing it and I am generally really impressed with it, however, the last few days I haven't been wearing my fitbit due to an ankle injury and have left my Ionic on top of my computer. I went to move it earlier and happened to notice I have 'walked' 13,195 steps?! I haven't worn my fitbit in days, just wondering why it seems to think I have done so many steps? Is there a possibility it has picked up on vibrations from my computer running?
Also, is there a way I can clear this data? As I like to look back on my progress and would rather have no steps for today than over 13,000 which I didn't do!
Any help would be greatly appreciated 🙂
Many thanks,
Josie
12-05-2017 17:47
12-05-2017 17:47
I would guesss it is vibrations that have caused id. There is no way to clear the data though. Id give it a restart and store it somewhere more stable if you are not wearing it!
Helen | Western Australia
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12-26-2017 00:22
12-26-2017 00:22
I was loading music onto mine & left it to update- took 2hrs and in that time it stated I did 35000 steps
06-17-2018 06:51
06-17-2018 06:51
I take my Ionic off at night and put it in one of two places. This morning 53K steps! I too wish I could clear this info. I now have badges that I didn't earn. It's also messing me up in challenges.