07-31-2018 00:25
07-31-2018 00:25
I have tried several times and have checked that I have the latest software on both my android phone and the ionic. each time I change the quick reply and click the back button when I go back in to the quick replies they are back to the original ones? any ideas?
07-31-2018 01:06
07-31-2018 01:06
Well I just went to my app to check how I did it few weeks back and they have reverted to the default! It must be a Fitbit thing, because the ones I had entered had been working fine and now they are gone! When I try to change the dafaults again - just like you say - they revert!
Helen | Western Australia
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07-31-2018 10:16
07-31-2018 10:16
Yep, I just noticed this yesterday. All my custom responses are gone. Which is a shame because the default responses are all but unusable for business use. Not going to respond with "Sounds good!" when someone says they're running late for a meeting. I hope this gets fixed soon.
07-31-2018 14:44
07-31-2018 14:44
I came here searching for why mine didn't work, saw these messages. While reading my wife managed to change hers on her Pixel 2. Which worked. She had a look at mine and when she went into quick replies, what I had typed in that originally hadn't saved, was in there as a quick reply. I tried another and can't get that to save this time. We tried hitting the enter button after the text, which puts an extra line in. The whole thing seems very temperamental!!
08-03-2018 07:03
08-03-2018 07:03
I would add that this is also impacting the Versa.
08-04-2018 00:09
08-04-2018 00:09
I don’t even have an option for quick replies, where do you see that?
08-04-2018 08:34
08-04-2018 08:34
@Jartmanjr wrote:I don’t even have an option for quick replies, where do you see that?
It's only an option in the Android app.
08-04-2018 11:01
08-04-2018 11:01
Ah that explains a lot! Thank you for the reply @SunsetRunner
08-05-2018 07:45
08-05-2018 07:45
Same problem here. Emoji can be changed, but default Text cannot.
08-07-2018 12:59
08-07-2018 12:59
I have the same problem. I hope fitbit fixes this bug soon.
08-12-2018 09:11
08-12-2018 09:11
This appears to have been fixed with the last app update.
08-12-2018 09:39
08-12-2018 09:39
Mine is working again.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.