walk did not track

[indigosquared]

My fitbit tracked my steps (14006) and my active minutes (101) on a walk I did on Monday. However it has not registered it as a tracked exercise and has not counted towards my active days total. When I try to manually record it it throws off all my other stats? Does anyone know how to rectify this? Thanks

[calumthomas]

Was the walking continuous? Fitbit by default needs you to be walking 15+ minutes continuously in order to track it as a walking exercise- this can be changed in the app. I think it also needs to be a walk above a certain pace, although I can't be sure of that.

Try to do a 15 minutes walk at a reasonably brisk pace and see if it tracks that, if not you may have a faulty device. 

[Rich_Laue]

Which of the 4 possible ways where you using to track your walk, @indigosquared?

[indigosquared]

I use the autotrack feature - it’s set to detect anything over a 15 minute walk. My device has always tracked my longer walks automatically before with no issues. 

[Rich_Laue]

As @calumthomas has pointed out, that any long pause, we don't know the threshold, will affect the auto detect.

I also found if my arm is not naturally moving, let's say if the arm is in the pocket, the walk may not be detected.

If it is the tracker I suggest doing a restart, or a shutdown.