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watch has died after the firmware update

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‎07-09-2019 05:47

‎07-09-2019 05:47

Can anyone help, I updated the firmware this morning and now my watch has gone blank.  It seems to have died.

 

I hope someone from  Fitbit can help

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‎07-09-2019 06:31

‎07-09-2019 06:31

Hello @Becs150563 and sorry for your trouble,

my best suggestion is to immediately contact customer support.

View best answer in original post

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3 REPLIES 3

‎07-09-2019 06:31

‎07-09-2019 06:31

Hello @Becs150563 and sorry for your trouble,

my best suggestion is to immediately contact customer support.

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‎07-09-2019 06:36

In response to Giampi71

‎07-09-2019 06:36

Have done so and replacement is to be sent
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‎07-09-2019 07:03

In response to Becs150563

‎07-09-2019 07:03

Glad to hear so @Becs150563 

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