05-18-2018 12:40
05-18-2018 12:40
Ionic wont connect with wifi, is anyone else having this problem..
Best Answer05-18-2018 12:58
05-18-2018 12:58
In what regard is it not connecting to WiFi?
In normal use, it does not connect. It tends to only connect when doing firmware updates or music transfer.
It also does not connect to 5 GHz WiFi.
Best Answer05-18-2018 13:00
05-18-2018 13:00
None of my music on Ionic will play, I get an error saying Wi-Fi not found.
Best Answer05-19-2018 06:29
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05-19-2018 06:29
@twill78 music files already on your tracker do not need WiFi to play them .
WiFi is needed to transfer music to the tracker, is it during the transfer process that the error is seen? Does tgeterror show up on the Ionic or the Computer?
Both the computer and the Ionic need to be on the same network.
The ionic should be plugged in and charging.
Best Answer