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wont go to setup after reset

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‎06-10-2018 21:51

‎06-10-2018 21:51

Recently moved overseas. Factory reset my phone and fitbit iconic hoping it'd help it sync.  Fitbit now tells me to go to fitbit.com/setup.  The website tells me to instal fitbit app. Ive got the app installed, im logged in. However I cannot get my fitbit to go past the welcome screen that directs me to go to the website. Sny ideas?

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‎06-11-2018 00:37

‎06-11-2018 00:37

Have you tried going into the account section of the app (it looks like an ID card) and selecting "set up a device"?

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‎06-11-2018 01:06

In response to SteveH

‎06-11-2018 01:06

BRILLIANT! I was trying to resync it but I hadnt UN-synced it! Thank you!
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