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Can't set up my Fitbit Luxe

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-23-2022 16:11 - last edited on ‎03-24-2022 07:14 by Fitbit Moderator

‎03-23-2022 16:11 - last edited on ‎03-24-2022 07:14 by Fitbit Moderator

I'm not computer literate and having trouble syncing my fitbit luxe. I had a flex 2 before and lost it last week so thought this would be better for me. 

 I always have a hard time setting these up...PLEASE HELP.

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎03-23-2022 16:34

‎03-23-2022 16:34

Hi @GramsPoss  new Luxe means you need to set it up as a new device on your existing account. Click for directions. You run into anything, let us know.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎03-24-2022 07:16

In response to Odyssey13

‎03-24-2022 07:16

Hi there, @GramsPoss. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. We‘re taking your comments and sentiments in regards to our products into consideration.

 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you still need help, please feel free to contact our team back so they can continue assisting you. 

 

Have a good day. 

Maria | Community Moderator, Fitbit


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