04-01-2025 12:24
04-01-2025 12:24
I have an ellipse and the steps don’t match my Fitbit. Today, I went 5000 steps on my ellipse today and the Fitbit show I want 3130 steps. How can I get a more accurate count? I wear my Fitbit around my ankle when I use the Ellipse as I was instructed by the company who makes the stepper. Can anyone help me?
04-03-2025 06:48
04-03-2025 06:48
Hello @Barlene38 and welcome to the Community. Are you asking about this step machine? Here are my thoughts. Fitbits measure steps using a sensor that measures motion in three directions. These "steps" are very small and might not have the right data to count as a step. You can try wearing it differently. Try putting the sensor over a different part of your ankle. You might not get an accurate count, no matter what you do. Sometimes my Fitbit doesn't count steps when I have it on my wrist and take small steps.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.