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Exercise tile not updating-Luxe

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‎01-05-2022 05:32 - last edited on ‎01-12-2022 14:43 by Fitbit Moderator

‎01-05-2022 05:32 - last edited on ‎01-12-2022 14:43 by Fitbit Moderator

I have had my Luxe Fitbit for a little over a week. Although the activity updates daily with the number of steps, calories burned, etc, the exercise tile did not update noting yesterday’s day of exercise. Any suggestions? Frustrating that it is not working already.

 

Moderator edit: updated subject for clarity

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‎01-12-2022 14:42

‎01-12-2022 14:42

Welcome to the Fitbit Community, @CharityE.

 

I'm sorry to hear about the difficulties you experienced. Thank you for the information provided.

 

To resolve syncing issues, we recommend following these troubleshooting steps.

 

If you are having difficulties just with the Exercise tile, please try the following:

 

- Log out from the Fitbit app

- Reboot your phone

- Log back in

 

Hope this helps.

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