11-05-2023
05:34
- last edited on
11-09-2023
04:27
by
MarreFitbit
11-05-2023
05:34
- last edited on
11-09-2023
04:27
by
MarreFitbit
With Daylight Savings time change on 11/5/2023, my 250 steps daily changed from 8am - 5pm to 5am to 1pm. I’ve tried everything to correct this, to no avail. Any hints? Thanks.
Moderator Edit: Clarified subject
11-05-2023 06:54
11-05-2023 06:54
Same! So frustrating! I even deleted the app and restarted my phone and Fitbit! Help!
11-05-2023 07:47
11-05-2023 07:47
Same issue. Also messed up my sleep schedule time. Seems to revert back 3 hours from when I set it. Thought maybe my time zone somehow changed to West Coast but checked and it still has East Coast logged.
11-05-2023 08:21
11-05-2023 08:21
Hello @GeorgiaJanie @BAN6588 and @kbjcharlotte and welcome to the Community. This seems to happen every time with the clock change and there's nothing you can do to fix today's behavior. It should all be fine tomorrow.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-05-2023 08:46
11-05-2023 08:46
Have NEVER had problems with DST changes before the recent ‘update’. How can a company purporting to manage a WATCH mess up something that happens twice a year LIKE CLOCKWORK? I’m so disgusted with Fitbit.
11-05-2023 09:00
11-05-2023 09:00
The same thing happened to me! My "new" Hourly Activity hours are 3 AM to 2 PM (previously 7 AM - 7 PM).
This has NEVER happened before.
Any suggestions would be greatly appreciated.
11-05-2023 09:55 - edited 11-05-2023 10:19
11-05-2023 09:55 - edited 11-05-2023 10:19
This is happening to me too. I turned off “Reminders to move” because I don’t want it reminding me at 5 AM tomorrow. I did a force reboot; It did not fix the problem.
Customer service has not even spoken to me yet. I’ve waited on hold for 25 minutes and that is absurd. I finally hung up.
i was hoping someone here had the answer to fix this. I have never had this problem when the clock have changed before or when I travel and change time zones.
11-05-2023 19:03
11-05-2023 19:03
With the Daylight savings to Standard time, my activity reminders changed to 5 am to 7 pm instead of 8 am to 10 pm. I tried resetting from both my iphone and my PC laptop...nothing. A time change that we all know is going to happen should not be causing our Fitbits to go haywire. Had another issue with a time zone change a few weeks ago after an app update and it took three days, several resets and hard starts. I finally just ignored it and the fitbit finally changed FOUR days into our trip. Geez, what a lousy way to run a fitness tracking business. (We had excellent wifi and cell service on the trip...)
11-06-2023 08:08
11-06-2023 08:08
Have the same issue. Google has taken our Fitbit hostage. And jacked up the app. Come on Google Please Fix this.
11-06-2023 12:40
11-06-2023 12:40
Reminders to move is STILL not working. Garmin is looking more and more attractive.
11-08-2023 12:09
11-08-2023 12:09
The same thing. I follow the manual to correct this, but no luck. Today is Nov 08, it shows Thursday Nov 9, I can not select time zone it goes back to UTC