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How to delete 8 million steps!?!?!?

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‎01-01-2022 08:27 - edited ‎01-01-2022 08:35

‎01-01-2022 08:27 - edited ‎01-01-2022 08:35

On December 14, my Alta HR somehow logged over 8 million steps. How can i delete these so my yearly/lifetime totals are correct?  I now have a Fitbit Luxe and have tried logging a driving activity for the entire day, but that hasn't worked. Have an android phone, if that makes any difference in the advice you all may give.

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‎01-03-2022 08:45

‎01-03-2022 08:45

@aprilfoolcml   I am an iPhone user and have the following path.  I hope it is part of the Android app, too.  Tap on your profile picture > scroll down to Account Settings > Delete Data > Choose steps.  I never had to delete data, so I don't know how it works from that point on.  You might to delete distance, too, if it gave you distance.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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2 REPLIES 2

‎01-03-2022 08:45

‎01-03-2022 08:45

@aprilfoolcml   I am an iPhone user and have the following path.  I hope it is part of the Android app, too.  Tap on your profile picture > scroll down to Account Settings > Delete Data > Choose steps.  I never had to delete data, so I don't know how it works from that point on.  You might to delete distance, too, if it gave you distance.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎01-03-2022 09:08

In response to LZeeW

‎01-03-2022 09:08

This worked!!! Thanks so much!!!!!!!
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