Is Find my phone app compatible with Fitbit Luxe?

[Orsi77]

Hello!

is there any possibility to find my phone with my luxe?

Moderator Edit: Clarified subject

[deans6571]

...I don't think the Luxe has this feature.

[MarreFitbit]

Hi there, @Orsi77. Welcome to the Community Forums. 

As @deans6571 has mentioned, "Find My Phone" app is not available for Fitbit Luxe. This feature is currently supported on Ionic, Sense, Versa, Versa 2, Versa 3, and Versa Lite.

Hope this answers your inquiry. 

[Orsi77]

Thx for the grreat answer
I ve already had the answer, that a lot of type of fitbit watch ( you know, not APPLE watch)has this feauture, luxe doesn’t.


Sent from my iPhone

[MarreFitbit]

@Orsi77 Anytime! 

We're constantly striving to improve Fitbit products and services, and we appreciate all of the input we receive from our customers. The best place to make your voice heard is the Feature Suggestion board on our community. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

If a similar suggestion has already been made by another member of the community, you can vote for their suggestion and add your comments. 

Thanks for your feedback and for participating in our community!

[WriterDreamer]

The web site now says that it's compatible with Luxe, but I haven't been able to get the gallery to show it on my FitBit app 😞

https://gallery.fitbit.com/details/9ccccaca-d7c8-4a41-8e4e-875a4924f214

[Orsi77]

True, i have tried too, but it is “not avaible”, though the web site says that is working with luxe.

Sent from my iPhone

[LZeeW]

@WriterDreamer  @Orsi77   I think the page is the result of some errant keystrokes on the part of the beta testing side of Fitbit.  I have seen other instances where apps were listed as available when they weren't.  Then they showed up later in a firmware update.

[LizzyFitbit · Accepted solution]

Hi there, @WriterDreamer, @Orsi77 and @LZeeW. It's good to see you here.

Thanks for letting us know about this matter, and the link provided. Let me clarify that the Find My Phone app isn't available for the Luxe, and I'm sorry for the confusion caused by the information displayed on the Fitbit App Gallery. This has been reported to our team so they can look into this matter and correct it.

In case you want to check what apps and clock faces are available for your tracker, just open the Fitbit app, tap your profile picture > Luxe > Gallery. You can also add your vote to this request posted in the Feature Suggestions board so it can get the attention of our developers.

Your feedback is truly appreciated, we'll keep working to improve and make Fitbit more useful for you.