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Luxe Band

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‎08-18-2022 11:18

‎08-18-2022 11:18

I just stepped out of my car and my Luxe  band detached and it fell to the ground and cracked the screen. I cannot get the customer support page to open. Anyone have a suggestion? 

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‎08-18-2022 11:21

‎08-18-2022 11:21

Hi, @J-squared , you can see the various ways of reaching Customer Support on Contact.Fitbit.com .  As you are probably aware, accidental damage to your Fitbit is not covered under the warranty.  A link to full warranty conditions is available at the bottom of every page in the Community forums.

Sense, Charge 5, Inspire 2; iOS and Android

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