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Luxe Unstable???

‎04-23-2024 14:10

‎04-23-2024 14:10

Luxe randomly shuts down, incorrect time is displayed, and now my premium sleep is not being logged. I’ve had a Fitbit for almost 10 years, and Premium for several of those.  Why is tracker support going down hill?  Is this all due to the fact Google bought Fitbit and will take over the accounts in 2025?

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‎04-24-2024 14:58

‎04-24-2024 14:58

Hey there. I’m having issues with my luxe randomly shutting down too, but it seems to happen mainly when I’ve hit some kind of milestone. Like when I hit my 10,000 steps goal. I look at it and the screen is black and I can’t turn it back on. I was on the treadmill and I hit cardio. Heart rate I turn to look at it and the screen goes black. It won’t turn back on again until I plug it in, and it tells me my battery is completely full 

 

is the similar to what you’re experiencing?

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