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Luxe battery draining quickly

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My Fitbit Luxe won't hold a charge more than 24 hours. Very frustrating!!

Moderator Edit: Clarified subject

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Hi there, @Vbosma. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Luxe isn't holding a charge. I understand how frustrating this can be. I will do my best to help you with this! 

If you haven't done so yet, please try the following steps:

  1. Confirm your Luxe has the latest firmware version. For more information please visit How do I update my Fitbit device? and What's changed in the latest Fitbit device update?
  2. Check to see if you’re using high battery use features. For more information please visit Can I extend my Fitbit device's battery life?
  3. Let’s try a 3 press restart with your charging cable. For more information please see How do I restart my Fitbit device?

Nonetheless, please bear in mind that as all rechargeable batteries age, they deteriorate to some extent and an older device will need to be charged more often than a new one. The best way of minimizing this effect is to avoid deep discharges of the battery. To maximize the overall life of your Fitbit device's battery, ideally keep it between 20-80%.  Many people find that a daily battery boost works best ( e.g. giving it a 15 minutes charge while you are showering in the morning). 

Maria | Community Moderator, Fitbit


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Mine starting doing the same thing after the app asked to connect to some additional items. I do not recall what they were. I have restarted the device, nothing in the extend my Fitbit device's battery life has changed that I can tell. 

The battery used to last about 4-5 days and went to 3-4 hours in a days time. I have been wearing a Fitbit for many many years and this is the first time the battery has suddenly stopped working properly.

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