05-23-2024
13:27
- last edited on
05-24-2024
04:14
by
MarreFitbit
05-23-2024
13:27
- last edited on
05-24-2024
04:14
by
MarreFitbit
My Fitbit Luxe won't hold a charge more than 24 hours. Very frustrating!!
Moderator Edit: Clarified subject
05-24-2024 04:36
05-24-2024 04:36
Hi there, @Vbosma. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Luxe isn't holding a charge. I understand how frustrating this can be. I will do my best to help you with this!
If you haven't done so yet, please try the following steps:
Nonetheless, please bear in mind that as all rechargeable batteries age, they deteriorate to some extent and an older device will need to be charged more often than a new one. The best way of minimizing this effect is to avoid deep discharges of the battery. To maximize the overall life of your Fitbit device's battery, ideally keep it between 20-80%. Many people find that a daily battery boost works best ( e.g. giving it a 15 minutes charge while you are showering in the morning).
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05-31-2024 14:31
05-31-2024 14:31
Mine starting doing the same thing after the app asked to connect to some additional items. I do not recall what they were. I have restarted the device, nothing in the extend my Fitbit device's battery life has changed that I can tell.
The battery used to last about 4-5 days and went to 3-4 hours in a days time. I have been wearing a Fitbit for many many years and this is the first time the battery has suddenly stopped working properly.