Luxe battery draining quickly

[georgiac16]

My Luxe will randomly die usually a few days after charging it and usually without warning. When I go to put it on the charger it will turn on and then proceed to say it’s got a low to medium charge left and then will become unresponsive until I repeat this process a few times over and each time with a varying charge on it. Eventually it will stop turning off and actually charge but the battery life is never accurate. Not sure if this is fixable or if I should just get a new one. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @georgiac16. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the battery of your Luxe is draining quickly. I understand your concern, I will do my best to help you with this!

As a first approach, please bear in mind that as all rechargeable batteries age, they deteriorate to some extent and an older device will need to be charged more often than a new one. The best way of minimizing this effect is to avoid deep discharges of the battery. To maximize the overall life of your Fitbit device's battery, ideally keep it between 20-80%.  Many people find that a daily battery boost works best ( e.g. giving it a 15 minutes charge while you are showering in the morning). For more tips and recommendations, please make sure you've tried all tips and recommendations provided here Can I extend my Fitbit device's battery life?