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Luxe battery is draining too quickly

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‎05-16-2023 23:06 - last edited on ‎05-17-2023 04:02 by Fitbit Moderator

‎05-16-2023 23:06 - last edited on ‎05-17-2023 04:02 by Fitbit Moderator

Hi I charge it every 2 days. I thought it would battery charger lasted 7 day but not now. What do I do? 

 

 

Moderator Edit: Clarified subject

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‎05-17-2023 04:05 - edited ‎05-26-2023 04:04

‎05-17-2023 04:05 - edited ‎05-26-2023 04:04

Hi there, @Soph8_. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Luxe. 

If you haven't done so yet, please try the following:

  1. Confirm your Luxe has the latest firmware version. For more information please visit How do I update my Fitbit device? and What's changed in the latest Fitbit device update?
  2. Check to see if you’re using high battery use features. For more information please visit Can I extend my Fitbit device's battery life?
  3. Let’s try a 3 press restart with your charging cable. For more information please see How do I restart my Fitbit device?
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-17-2023 04:05 - edited ‎05-26-2023 04:04

‎05-17-2023 04:05 - edited ‎05-26-2023 04:04

Hi there, @Soph8_. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Luxe. 

If you haven't done so yet, please try the following:

  1. Confirm your Luxe has the latest firmware version. For more information please visit How do I update my Fitbit device? and What's changed in the latest Fitbit device update?
  2. Check to see if you’re using high battery use features. For more information please visit Can I extend my Fitbit device's battery life?
  3. Let’s try a 3 press restart with your charging cable. For more information please see How do I restart my Fitbit device?
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes