Luxe battery is draining too quickly

[Kayte]

I updated my Luxe last week and now the battery does not hold a charge longer than 2 days. Before update was lasting 4-5 days. I have tried all the trouble shooting from the update ideas posted on this forum but it still drains quickly. Any ideas?

Moderator Edit: Clarified subject

[Jander68]

Oh no, I just updated mine yesterday...I haven't noticed yet but have always had the same, my charge lasts 4-5 days...

[MarreFitbit]

Hi there, @Kayte @Jander68. Thanks for stopping by in the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the battery of your Luxe devices are draining quickly. I understand where your concern is coming from, I will do my best to help you with this!

As a first approach, please bear in mind that as all rechargeable batteries age, they deteriorate to some extent and an older device will need to be charged more often than a new one. The best way of minimizing this effect is to avoid deep discharges of the battery. To maximize the overall life of your Fitbit device's battery, ideally keep it between 20-80%.  Many people find that a daily battery boost works best ( e.g. giving it a 15 minutes charge while you are showering in the morning). For more tips and recommendations, please make sure you've tried all tips and recommendations provided here Can I extend my Fitbit device's battery life?

In addition, since you've mentioned that this started happening after the update, please try to logout of the Fitbit app and swipe off the active face on your phone and turn off the phone's Bluetooth, then hold the watch button for 10 seconds till it vibrates and the logo appears and wait for it to start.

[StephinTN]

My fitbit Luxe has started draining down to 4% overnight, that is with a daily charge up to 100%.  It just started this week.  Is there some setting I have that is making it drain?

[dianapeluce]

Same. My Luxe charge used to last 5-6 days, then down to 3-4. Following advice for usual electronics, I've usually waited until the battery fell below 20% before the next charge. I'm going to try more frequent charging...and TBH my Luxe is probably getting old. I love its features and don't really want to pay for more features that I won't use. I wonder if it's possible to purchase a new Luxe anywhere?