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Luxe didn't sync my sleep data after the Fitbit app update

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‎09-27-2023 12:00 - last edited on ‎09-30-2023 04:33 by Fitbit Moderator

‎09-27-2023 12:00 - last edited on ‎09-30-2023 04:33 by Fitbit Moderator

“No data” for sleep today after updating app to version 4.0 yesterday.

Moderator Edit: Clarified subject

Best Answer
2 REPLIES 2

‎09-29-2023 05:47

‎09-29-2023 05:47

I have the same problem! So irritating. 

Best Answer

‎09-30-2023 04:36

In response to 26bberger

‎09-30-2023 04:36

Hi there, @DGosse1 @26bberger. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your sleep data. I understand how you must be feeling. 

Are you still having this issue? If so, may I know if your sleep is the only data missing?

If you haven't done so yet, please try the following:

  • Log out of your Fitbit app
  • Force quit the app
  • Restart your Fitbit device
  • Turn off the Bluetooth
  • Shut off your phone and turn it on after 1-2 minutes
  • Turn on the Bluetooth
  • Log back into your Fitbit app and sync
Maria | Community Moderator, Fitbit


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