09-27-2023
14:08
- last edited on
09-28-2023
04:39
by
MarreFitbit
09-27-2023
14:08
- last edited on
09-28-2023
04:39
by
MarreFitbit
My luxe stopped being waterproof, I used to swim with it but after last swim it is full of water. As I have just found out even after a week of drying there is plenty of water inside. Is there any chance of fixing it?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
09-28-2023 14:18
09-28-2023 14:18
Thank you for your reply, I will continue drying the Fitbit for another week before trying putting it on charge again. But I wonder if its waterproof abilities can be restored.
And it us Luxe, not a charge 5.
09-28-2023 04:42
09-28-2023 04:42
Hi there, @Niurre. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post. I'm sorry to hear about that.
If your device got wet, it’s important to take it off and dry it well before putting it back on. On the other hand, if your device has come into contact with any liquid other than fresh water, you should clean it with fresh water and a soap-free cleanser and dry it with a lint free-cloth.
If you've done the above but to no avail, may I know if your Charge 5 vibrated during the restart process? If it didn't, I'd recommend trying the steps below:
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
09-28-2023 14:18
09-28-2023 14:18
Thank you for your reply, I will continue drying the Fitbit for another week before trying putting it on charge again. But I wonder if its waterproof abilities can be restored.
And it us Luxe, not a charge 5.