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Luxe does not charge

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Yesterday I wanted to charge my fit bit luxe after in run empty 2 days ago. But it does not charge its vibrating at the charger. Does anybody know the proble and can help. Of cause I can't switch it on. It is empty.

 

Thank you

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1 REPLY 1

Welcome to the Fitbit Community, @Balalaika2.0.

Thank you for informing us about the difficulties you experienced with your Fitbit Luxe.

To resolve charging issues, we recommend following these troubleshooting steps.

If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

Have a nice day.

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