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Luxe is losing steps every time I sync

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‎09-25-2023 20:03 - last edited on ‎09-26-2023 04:42 by Fitbit Moderator

‎09-25-2023 20:03 - last edited on ‎09-26-2023 04:42 by Fitbit Moderator

I was walking the Camino Santiago, 15 to 20 Km per day. And the end of each day I noted the steps on my watch: 34,000; 32,000; 30,000; 29,000; 28,000; 31,000. My steps were recording accurately when I sychronized each night.Then one night I synchronized and days worth of steps were wiped out leaving me only 5-7000 steps for each of four days of my walk. 

Moderator Edit: Clarified subject

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‎09-26-2023 05:24

‎09-26-2023 05:24

Sullivanja replying to editor: Luxe does not lose steps every time I synch. But one time a synch wiped out steps over several days. 

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