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Luxe is stuck on the timer screen

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‎11-05-2023 23:55 - last edited on ‎11-06-2023 02:12 by Fitbit Moderator

‎11-05-2023 23:55 - last edited on ‎11-06-2023 02:12 by Fitbit Moderator

My luxe is stuck on the timer screen.  I have pushed the side button which numerous times.  It is still stuck on timer screen 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎11-06-2023 02:11

‎11-06-2023 02:11

Hi there, @eloise1900. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear that your Fitbit device is stuck on the timer screen. I'll be glad to help you with this!

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

I've moved your post to the Luxe board for organization purposes.

Let me know how it goes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎11-06-2023 09:08

In response to MarreFitbit

‎11-06-2023 09:08

The watch fixed itself at 12 midnight
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‎11-06-2023 10:31 - edited ‎11-06-2023 10:31

In response to eloise1900

‎11-06-2023 10:31 - edited ‎11-06-2023 10:31

@eloise1900 Awesome! I'm glad to hear that the issue with your Luxe got solved.

I'd like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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