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Luxe needs to be restarted every time I sync

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‎07-22-2022 04:55 - last edited on ‎07-22-2022 05:29 by Fitbit Moderator

‎07-22-2022 04:55 - last edited on ‎07-22-2022 05:29 by Fitbit Moderator

My luxe needs to be restarted every time I sync.

 

Moderator Edit: Clarified subject

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‎07-22-2022 05:31

‎07-22-2022 05:31

Hi there, @Stunned. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

 

Is this a recent behavior? By any chance, did you switch phones or something like that? 

 

While I wait for your response, I suggest trying to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

If the issue persists, please see Why won't my Fitbit device sync?

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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3 REPLIES 3

‎07-22-2022 05:31

‎07-22-2022 05:31

Hi there, @Stunned. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

 

Is this a recent behavior? By any chance, did you switch phones or something like that? 

 

While I wait for your response, I suggest trying to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

If the issue persists, please see Why won't my Fitbit device sync?

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎07-26-2022 05:57

In response to MarreFitbit

‎07-26-2022 05:57

It seemed to work thank you.

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‎07-26-2022 08:38 - edited ‎11-15-2023 16:08

In response to Stunned

‎07-26-2022 08:38 - edited ‎11-15-2023 16:08

@Stunned Awesome! 🙂 I'm glad to hear that the issue is solved now. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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