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Luxe screen keeps flickering

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‎09-11-2023 00:31 - last edited on ‎09-11-2023 04:55 by Fitbit Moderator

‎09-11-2023 00:31 - last edited on ‎09-11-2023 04:55 by Fitbit Moderator

When I tap my screen to reveal the time it keeps flickering. I've restarted my device but it's still doing it. What else should I do?


Moderator Edit: Clarified subject

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2 REPLIES 2

‎09-11-2023 03:55

‎09-11-2023 03:55

Hi. @AngieKA 

I am facing same problem only after one week I started wearing... 

Anyone please share contact number of fitbit customer service in Dubai?.

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‎09-14-2023 08:19

In response to dxbjumeira

‎09-14-2023 08:19

Hi @AngieKA @dxbjumeira, Welcome to the Fitbit Community Forums. 

 

Thank you for reaching out to us; it would be our pleasure to assist you.

If you are both having the same problem and have already attempted to reset the device. The next quick step would be to change the clock face from the Fitbit app. You can take a quick view of this help article by clicking here. How do I change the clock face on my Fitbit device?

If you @dxbjumeira still need the support contact for Dubai, click here.

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