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Luxe stopped tracking my sleep data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-31-2023 06:46 - last edited on ‎01-31-2023 14:27 by Fitbit Moderator

‎01-31-2023 06:46 - last edited on ‎01-31-2023 14:27 by Fitbit Moderator

Since updating its not recording sleep.  I have reset and done everything suggested.  Upsetting since sleep is the main reason I got this Luxe.  
Please fix it fitbit ppl…

 

 

Moderator Edit: Clarified subject

Best Answer
22 REPLIES 22

‎02-08-2023 06:32

In response to Eskwyr

‎02-08-2023 06:32

Ok. I've now seen a story about how there was an outage at Fitbit over the prior couple of days. In the future, clear communication from Fitbit that it's a network issue is preferred to repetitive advice to take five or six time-consuming steps to remedy used error.

Best Answer

‎02-08-2023 09:10

‎02-08-2023 09:10

Mine stopped tracking my sleep too! So frustrating!!!

Best Answer

‎02-13-2023 07:33

‎02-13-2023 07:33

Same Here!

Either not recording sleep at all,

or recorded night ends at some random point in time in the middle of the night where by HR you clearly see that cannot be true 

Best Answer