help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Luxe stuck on notifications screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-28-2023 18:35 - last edited on ‎03-27-2025 21:00 by Fitbit Moderator

‎01-28-2023 18:35 - last edited on ‎03-27-2025 21:00 by Fitbit Moderator

Today my Luxe stuck on Notifications screen. I charged it completely and still stuck. Sync’s, no change. Only about 1year old.

 

Moderator Edit: Clarified subject

Best Answer
2 REPLIES 2

‎01-30-2023 10:46

‎01-30-2023 10:46

Hi, @DGPAretired2020, welcome to the community, try restarting your Luxe using the button on the charging cable. This video demonstrates to process, do not use the factory reset.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer
0 Votes

‎01-30-2023 14:47

‎01-30-2023 14:47

Same for me.  I charged my Fitbit this afternoon and it began doing this when it was fully charged and I put it back on my wrist.  I went into the app settings and turned off all messaging.  We'll see if that works.  I never wanted it set up in the first place because it eats up your battery / charge.

Best Answer
0 Votes