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Luxe vibrated overnight

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‎03-08-2024 06:11 - last edited on ‎03-09-2024 03:05 by Fitbit Moderator

‎03-08-2024 06:11 - last edited on ‎03-09-2024 03:05 by Fitbit Moderator

What does it mean if your Luxe sends a sequence of three vibrations?  Mine woke me twice last night with this signal and I am unsure what it means.

Moderator Edit: Clarified subject

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1 REPLY 1

‎03-09-2024 03:08

‎03-09-2024 03:08

Hi there, @Yellwroztx63. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention, I will be glad to help you with this. 

By any chance, did you see any message on the screen while it was vibrating? If there was a "Look Alive" message, please note it is part of your alarms and it seems like you have the Smart Wake feature enabled. Smart Wake attempts to find the best time to wake you starting 30 minutes before the alarm time you set. For more information, see How do I set an alarm on my Fitbit device?

If the above doesn't describe your issue, I've seen some cases very similar to yours when it results in Alexa being the one making these alarms going off at the wrong time. So, please note that this might also be Alexa alarms. Know that the alarms and timers you set with Alexa are separate from those you set in the Alarms app. For more information, see How do I use a voice assistant on my Fitbit smartwatch?

Nevertheless, if none of the above helps, please try restarting your Luxe and see how it behaves the next midnight/morning.

Maria | Community Moderator, Fitbit


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