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Luxe won't charge properly

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‎12-08-2022 01:37 - last edited on ‎01-20-2025 12:34 by Fitbit Moderator

‎12-08-2022 01:37 - last edited on ‎01-20-2025 12:34 by Fitbit Moderator

Having issues with my Fitbit Luxe.  The battery seems to drain faster than it used to, but when I charge it now, I charge it fully to 100% then as soon as I disconnect it from the charger the screen freezes and it says it's on about 20% charge.  I'm constantly having to reset the watch and then charge it all over again, it's so frustrating! 

 

 

Moderator Edit: Clarified subject

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‎12-08-2022 09:38

‎12-08-2022 09:38

I just started having the same issue.  I charged it this morning to 100% and now it is telling me I have 5%.  Trying to find the issue or resolution to it.

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‎12-08-2022 10:09

In response to LH612

‎12-08-2022 10:09

Hi, @CJM33 & @LH612, I suggest you talk to "Customer Support" .

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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