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Luxe won't swipe

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‎12-11-2025 21:29 - last edited on ‎12-12-2025 05:38 by Fitbit Moderator

‎12-11-2025 21:29 - last edited on ‎12-12-2025 05:38 by Fitbit Moderator

My luxe won't swipe. It's updated, I've changed the clock face, I've reset it and it still doesn't work, anybody help please

Moderator Edit: Clarified subject

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‎12-12-2025 05:41

‎12-12-2025 05:41

Hi there, @Ld63. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Luxe is still not swiping. I understand your concern, I will do my best to help you with this!

To better assist you, I suggest reaching out to our Support Team who will be able to take a closer look into this issue and provide further help. This form is only meant for you to use. Click here to get access to it. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


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